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Contact Us

We’re here to help with any questions about your order, delivery, or our products. Our customer service team operates entirely within the European Union and responds within 24 hours on business days.

    Get in Touch

    Email (Support): orders@vapecheap.eu
    Phone (EU Support): +420 735 880 074
    Office Hours: Monday – Friday, 09:00 – 17:00 (CET)

    Use the contact form below for:

    • Order confirmation or payment inquiries

    • Product information and replacements

    • Age-verification or delivery issues

    Please include your order number (if available) to help us respond faster.

    🧾 Registered Office (EU Legal Entity)

    Sciéntio Laboratories spol. s r.o.
    Tallerova 4, 811 02 Bratislava, Slovakia
    Company ID (IČO): 52053407
    Registered in the Commercial Register of the Slovak Republic
    📄 Verify Company Registration (ORSR)

    ⚖️ Legal & Compliance

    VapeCheap.eu is operated within the European Union under:

    • Directive 2011/83/EU on Consumer Rights

    • Regulation (EU) 2016/679 (GDPR) on data protection

    All customer data and communications are handled securely in accordance with EU law.